Shipping Policy
Shipping Policy
Where we ship
We currently ship across the United States and worldwide.
Important note:
Rates may vary by destination. For remote areas, additional shipping fees may apply.
Due to carrier policies, we're unable to guarantee delivery times for express orders.
Carriers
We work with reliable, fully tracked shipping services.
Order processing
All orders are processed within 2 business days and shipped with a tracked service.
Once your order ships, estimated delivery is around 10–15 business days, depending on your location.
Pre-order or out-of-stock items
Pre-order or out-of-stock items ship as soon as they're back in stock.
Tracking your shipment
Once your order ships, you'll receive a confirmation email with tracking information.
Tracking updates may appear once your package reaches your local hub (due to system constraints, tracking is not updated instantly).
Didn't receive your tracking number?
- Check your spam folder
- Log in to your Courbelle account to find it
- Still nothing? Contact our customer care team for help
Changing your shipping address
Please double-check your address before checkout.
If you need to change it, contact us right away at info@courbelle-paris.com.
Delivery notice
Due to the nature of shipping, delays can happen. Estimated times are indicative and not guaranteed.
The seller can't be held responsible for incorrect addresses or for packages lost or stolen after delivery. If there's an issue, please contact the carrier directly.
For any question, contact us at info@courbelle-paris.com.
Duties & taxes
Import duties and taxes may apply depending on local regulations. They are not included in the final price at checkout.
If a package is returned or destroyed due to refusal to pay customs duties, the corresponding fees will be deducted from your refund.